1 hour ticket response
We are devoted to offering a prompt and adequate answer to every technical support ticket posted by a user. Our professional help desk team representatives will examine your request and will think of the best solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, the average client support ticket response time has proved to be 20 minutes.
An Outstanding Client Support Service
We have a team of web hosting support professionals who will be happy to answer all your queries whenever you need help. The vast majority of our customer service technicians have many years of experience in the Linux shared website hosting niche, which suggests that you can always depend on quick and exhaustive answers to your questions.
An Easy–to–Browse Help Section
Integrated into the Site Control Panel is an easy–to–navigate Help Center, which offers various information sources. You can search through a constantly updated knowledgebase featuring web hosting account administration articles and web site administration articles, watch the step–by–step video tutorials or have a glance at the F.A.Q. section.