Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering top quality support in a timely manner is our high priority, so that we back up each Linux shared website hosting plan with a one hour ticket resolution guarantee. When you send a ticket or send us an email, our client customer assistance team will do their best to generate the most appropriate answer to your problem and to supply you with guidance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a group of trained technicians who are able to react to your request right away. You’re able to get in touch with the support crew by opening a customer assistance ticket from your Site Control Panel or by submitting us an email message. On business days, you can also call us on the telephone or take advantage of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require help while performing tasks within the Control Panel, you could always simply click the Help key and pick your problem in the list of content articles that will came up. We have as well turned a lot of the articles and reviews into movies. The listing of video lessons will load if you select the Videos press button available in the top right angle.