Phone Support in Shared Website Hosting
In case you choose to buy one of our Linux shared website hosting, you'll be able to speak with our support crew via phone for 14 hrs every day. We will assist you in choosing the ideal package for your web sites as we think that it is better to discuss this kind of issues with a live person. If you already own an account, we're able to help you with all sales/billing questions and / or general issues, even with some technical troubles that do not require too much time or escalation to an administrator since it will be better to open a ticket for time-consuming matters in order to have all the correspondence in a single place. We have telephone numbers in the US, the UK and Australia, so you can call the one you prefer and talk with one of our agents.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be sure that there is always someone to help you when you have any queries about the semi-dedicated server packages that we supply. Whether you wish to find out more about the plans, you have some billing issue or some general problem, you can call us. Although some more technical matters could need a support ticket in order to give time to our tech support team to analyze, we are able to help you with lots of technical questions over the phone as well, saving you time and efforts. As we have data centers on three different continents - in the United states of America, Great Britain and Australia, we have local phone lines in these countries as well. In case you're in a different country, we also have a global number where you will be able to reach us.