In spite of the fact that the web hosting service offered by the different companies is practically identical, each provider has got a customized platform with its own tweaks and different ways to perform particular things. That is why, an info-loaded knowledge base would be amazingly useful both for persons with little to no practical experience and for technically skillful individuals who will ultimately discover how certain tasks are executed, but will waste valuable time in the process. The aim of such a knowledge base is to make the hosting service quick and easy to use, sparing users time and energy. The end result is happier clients, since they can quickly find the information they need, and a whole lot less work for the help desk team representatives, because usually most of the enquiries and difficulties that clients have got are already enumerated in the knowledge base. In case the articles themselves are well-written and encompass more topics, you’ll be able to find out more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting that we offer come with an elaborate knowledge base where you can find all you need to know in regard to your hosting account. Irrespective of whether you desire to set up a brand-new database, to forward a domain using an .htaccess file or to create an email address on your computer or smartphone, you can just check our help articles and all the info that you require will be there. When you open a certain section of your Hepsia Control Panel, you’ll see articles that are associated with the functions that you can access through it. If you’d like to see the entire article list and get informed about all the features that Hepsia offers, or simply to read generic info about the web hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our best to encompass any obstacle that you may possibly encounter, but in case you don’t find what you want, you can always get in touch with us, as our help desk support staff representatives are at your service 24 hours a day.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the comprehensive online documentation that we’ve prepared for you. The articles themselves feature generic information about our hosting services, informative guides about the different features that you can use, as well as troubleshooting guidelines that can help you correct common problems that you may confront. The topics that we have included cover virtually everything, from uncomplicated things such as how to host a new domain in your account, to more elaborate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available in the right corner of the page that you are on, whilst the complete article list is accessible through the all-inclusive Help section.